Pratt Honored for Service Excellence
Pratt Industries has again been honored by one of America’s leading companies, Diageo, at its annual Supplier Recognition Dinner. Diageo, the world’s leading premium drinks supplier, presented Pratt with the prestigious Service Excellence Award, citing our company for consistently delivering “outstanding quality, service and value.”
Rick Thielen, Diageo’s Senior VP of Procurement, praised Pratt for being “proactive in offering ideas on optimal packaging solutions and providing dedicated support to our plants to solve any issues or problems.”
“Pratt is looked to for their knowledge and previous experience with Diageo because of their strong relationships with our teams and intimate understanding of Diageo’s Ways of Working,” he said. “In F12, Pratt Industries participated in many of our supplier collaboration programs, and helped to pilot several of them.”
The Service Excellence Award is given to the supplier that has reliably delivered materials to Diageo on time and in full through robust capacity and production planning processes while improving lead times, and offering truly outstanding levels of partnership and service. Pratt has been the primary supplier of corrugated to Diageo for more than 12 years. Pratt CEO Brian McPheely said it was “a distinct honor to have earned an award recognizing the exceptional service of the Pratt team for two consecutive years at Diageo.”
Last year, Pratt Industries won Diageo’s Supplier of the Year Award, and was nominated for the honor again this year. Overall, Pratt was nominated for three awards this year: Supplier of the Year, Excellence in Collaboration and Service Excellence. Only two other companies were finalists in as many categories at the recent event in Norwalk, CT., where Diageo is based in the USA.